The rules for using Company to Contacts.

The Services are operated by Lapham Creative LLC, a U.S. limited liability company. References to “you” mean the individual or entity accessing the Services. If you use the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

We trace Florida business records and related data to deliver an export that links entities to human owners and mailing addresses. Outputs are supplied as CSV or similar file formats for your operational use (e.g., direct mail, CRM import).

Not a consumer reporting agency: Our data may not be used for credit, employment, tenant screening, or any other purpose regulated by the Fair Credit Reporting Act (FCRA) or similar laws.

You must be at least 18 and legally able to enter contracts. You may use the Services only for lawful business purposes and in compliance with these Terms and all applicable laws, including CAN-SPAM, TCPA/CTIA rules, and state-level marketing and privacy laws.

• Each paid order covers up to the row count stated at checkout (currently 750 rows per $49 order).
• Payments are processed by Stripe. You authorize us (and Stripe) to charge your payment method.
• We start work shortly after payment; fees are non-refundable once work begins. If we cannot reasonably fulfill your order, we will either rerun the job or issue a refund at our discretion.
• Taxes, if applicable, are your responsibility.

Typical turnaround is 24–48 hours per paid order, but delivery times are estimates, not guarantees. Deliverables are deemed accepted unless you report a material issue within 7 days of delivery.

• No harassment, discrimination, or unlawful targeting.
• No spamming, auto-dialing, or messaging in violation of TCPA, CAN-SPAM, or carrier rules.
• No using the Services to build a competing dataset or to reverse engineer our methods.
• No uploading malware or attempting to disrupt or probe our systems.

You retain ownership of the CSVs and other content you supply. You grant us a non-exclusive license to process that data solely to provide the Services. Do not send sensitive personal information (e.g., SSNs, health data, or payment card numbers) because we do not need or want it to perform the Services.

We will use commercially reasonable safeguards to keep your uploaded data and deliverables confidential, and we will not disclose them to third parties except to service providers who help us operate the Services under similar confidentiality obligations or as required by law.

We own all rights in the Services, including software, workflows, and branding. Subject to your payment of applicable fees and compliance with these Terms, we grant you a non-exclusive, non-transferable license to use the delivered data for your internal business purposes. You may not resell the data or sublicense access to the Services without our written consent.

You are solely responsible for how you contact recipients. If you send SMS, calls, or emails using our outputs, you must secure all necessary consent and provide required opt-outs. We do not supply or verify consent records. You will not attribute any contact to us or imply that messages originate from us.

THE SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DO NOT WARRANT THAT DATA IS COMPLETE, ERROR-FREE, OR WILL PRODUCE PARTICULAR RESULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID US FOR THE SERVICES THAT GAVE RISE TO THE CLAIM IN THE THREE MONTHS BEFORE THE EVENT. WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR LOSS OF DATA.

You will defend, indemnify, and hold harmless Lapham Creative LLC and its owners, employees, and agents from and against claims, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms or applicable law.

We may suspend or terminate access if you violate these Terms or use the Services in a way that could create risk for us or others. You may stop using the Services at any time. Sections that by their nature should survive termination (including payment obligations, confidentiality, IP, disclaimers, limitations of liability, and indemnities) will survive.

These Terms are governed by the laws of the State of Florida, USA, without regard to conflicts of law principles. The exclusive venue for any dispute arising out of these Terms or the Services will be the state or federal courts located in Florida, and you consent to their jurisdiction.

We may update these Terms from time to time. If changes are material, we will provide notice (e.g., by updating the date above or posting a notice on the site). Your continued use after changes take effect constitutes acceptance of the updated Terms.

Questions? Email us at orders@lapham.co.